Shipping policy

Thank you for shopping with Smart Shop.

Order Processing

Orders are processed within 1–3 business days after confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery across Pakistan:

  • Major Cities: 3–7 Business Days

  • Other Cities & Remote Areas: 5–7 Business Days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges (if applicable) are displayed during checkout.

Free shipping offers may be available during promotional campaigns.

Cash on Delivery

Cash on Delivery (COD) is available for eligible locations across Pakistan.

Our team may contact customers to verify COD orders before dispatch.

Order Tracking

Tracking information will be shared through SMS, WhatsApp, or email whenever available.

Failed Delivery

If delivery fails because of an incorrect address, unreachable phone number, or customer unavailability, additional shipping charges may apply for re-dispatch.

Shipping Delays

We are not responsible for delays caused by courier companies or events beyond our reasonable control.

Contact

Email: smartshoponline003@gmail.com

WhatsApp: